PAYMENT OPTIONS & TAX
We accept all major credit cards. We are required by law to collect tax in the state of Florida (6.5%) which is our only nexus.
SHIPPING & RETURNS
All orders are shipped via USPS (Priority Mail) within 10-12 days of the date that your order is received from the website.
Flat rate shipping costs:
1 item: $6.00
2 items: $8.00
3 items: $11.00
4 or more items (or over $100): FREE SHIPPING!
Lil Light O’ Mine wants you to be happy with every product you receive. If you have received a damaged product, please notify us with the return/exchange form within 14 days. We will correct orders if there is an error on our part. A return/exchange form must accompany each return. To obtain a prepaid return label, please email info@lillightomine.com. If you are not satisfied with the product, please contact info@lillightomine.com right away and we will be happy to discuss your options at that time.
NO INTERNATIONAL SHIPMENTS at this time. We hope this is a service we can provide in the near future. Please check back.
PRIVACY
Your privacy is of utmost importance to us. We do not share information about our customers at any time. When you enter information on our site in order to make a purchase, the information is only collected to process the transaction. At no time is your data sold or exchanged with other sites. When visiting our site, some information is collected that does not identify an individual; it is used simply for interest and demographic studies to further improve our site and your experience as a customer. All information is treated as highly confidential.
You will have an opportunity to opt-in or opt-out of email notifications from Lil Light O’ Mine. These emails will only be used to give updates and notifications that may be of interest to you as a user. These emails are meant for our customers and are not meant in any way to spam people. No information about email accounts are ever shared with 3rd parties.
SECURITY
We take the issue of online security very seriously and you can rest assured knowing that we have made it our priority to take the necessary steps to provide optimum security on all website payment transactions. All user credit card information is communicated securely using (SSL) secure socket layer software. All information at every stage of the transaction is processed in an encrypted format and is the industry standard for secure ecommerce transactions. Please understand that every step is taken in order to create the most secure ecommerce environment possible.